Industries
857 restaurants in Norway had breaches (violations) at the smiley (smilefjes) inspections of Mattilsynet, the Norwegian Food Safety Authority, in 2025–2026 – 2 827 findings in 173 municipalities (Mattilsynet, data as of 7 Oct 2026).
Ready-made selections of Mattilsynet’s requirements for suppliers to the restaurant industry.
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Temperature and refrigeration
For suppliers of temperature monitoring, refrigeration service and cooling equipment.
The cold chain (requirement 3.7) is about keeping food cold enough, and is one of the requirements Mattilsynet checks at its smiley (smilefjes) inspections. Cooling, thawing and internal control are closely linked. The Fit column shows how directly automatic temperature monitoring addresses the finding.
Requirements: 3.7 Cold chain · 1.4 Internal control · 3.9 Cooling of hot food · 3.10 Thawing · 3.8 Heat treatment
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Allergen labelling
For suppliers of allergen labelling, menu systems and training.
Restaurants must give correct information about allergens in their food (requirement 4.2). It is the most common finding in Mattilsynet's smiley (smilefjes) inspections.
Requirements: 4.2 Allergen labelling
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Cleaning and hygiene
For suppliers of cleaning services, cleaning products and hygiene equipment.
Findings on cleaning (2.3) and hand washing (2.6) mean that premises, equipment or routines do not meet the standard the regulations require.
Requirements: 2.3 Cleaning · 2.6 Hand washing
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Pest control
For suppliers of pest control and prevention.
Requirement 2.5 of the smiley inspection covers measures against pests – both prevention and control.
Requirements: 2.5 Pest control
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Internal control and HACCP
For suppliers of internal-control software, HACCP consulting and courses.
Internal control (1.4) and hazard analysis (1.5) are the foundation of safe food. Findings here often mean missing routines or documentation.
Requirements: 1.4 Internal control · 1.5 Hazard analysis and control measures
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Premises and maintenance
For suppliers of tradespeople, commercial kitchen equipment and maintenance.
Requirements 2.1 and 2.2 cover the layout, standard and maintenance of premises and equipment.
Requirements: 2.1 Premises – layout, standard, maintenance · 2.2 Premises – special requirements